2026-01-23
If you've ever stepped into a shower and felt a hollow thunk underfoot, or seen a tray crack months after installation, you know the finish can hide real problems. The visible parts — tiles, tray, glass — get all the attention. But the bits underneath, especially support feet, decide whether a job stays trouble-free. Choose the right system, install it carefully, and the whole bathroom behaves itself for years. Get this wrong and you'll be back on site sooner than you want.
At a basic level, shower tray feet support the tray. Seems obvious. But support involves a few distinct jobs:
Put a tray directly onto an irregular floor and you create stress points. Over time those stress points produce hairline cracks or seal failures. Adjustable feet let you dial the tray into a stable, evenly supported position without rebuilding the entire subfloor.
Understanding the subfloor you're working with changes how you pick support components. Here are typical situations and why they matter:
Retrofits and refurbishments — tile heights, underfloor heating, or layers of existing material can create limited clearances. You need low-profile feet or a system that works with the build-up.
Lightweight subfloors — timber or OSB sheets can flex more under point loads; you need more support points or larger load-bearing pads.
The realistic answer is rarely "rip it out and pour new concrete." Labour and programme constraints make adjustable supports the practical fix on many projects.
Feet are made in different materials and configurations. Pick according to use and environment.
Common materials
Engineered plastics / reinforced polymers
Stainless steel
Hybrid/composite (metal core with plastic outer)
Adjustment range — how many millimetres of height you can correct. Small jobs need modest range; poor floors need more.
Footpad size — larger pads spread load, reduce local compression, and work better on thin subfloors.
Anti-rotation / locking mechanism — once adjusted, feet should lock solidly so they don't drift under load.
Access for tools — installer-friendly designs cut time and risk (you don't want to wrestle with awkward keys in tight spaces).
Compatibility with adhesives/bed systems — some trays are bonded; others sit on feet only; check the tray spec.
Good installation starts with measurement.
Confirm drain and waste location: ensure the support layout doesn't obstruct the trap or waste assembly.
Plan access: can you adjust feet after tiling? If not, set them precisely before finishing.
Getting these checks right avoids improvisation when the tray shows up and the client is waiting.
Follow a checklist, not guesswork. Below is an installer's sequence that tends to work on most jobs.
Dry fit the tray on the floor to see how it sits. Don't apply adhesive yet.
Sketch support locations based on tray ribs and drain position. Mark them on the floor.
Set initial foot heights — approximate so the tray can be placed and nudged into position.
Place the tray carefully onto the feet. Use shims if needed for temporary support.
Adjust feet methodically:
Apply final fixings (if the system requires mechanical fixing) or proceed with adhesive bed as per tray manufacturer.
Test: apply weight across various points on the tray (step tests) and re-check level/fall and any movement.
Seal around the waste and edges as required but avoid over-constraining the tray movement — some systems need slight movement to relieve stress, others need full bonding; follow the tray guidance.
Common installation mistake: tightening feet before the tray is properly aligned. This locks in an out-of-level support and often causes problems.
These errors repeat across many sites. Avoid them:
A good support system helps maintain the small fall needed for effective drainage. If the tray is slightly out of plane or flexes, water can sit and create hygiene and leak risks.
If you must route around existing drainage, plan the support layout first. Never sacrifice fall for convenience.
A well-installed tray will need little intervention. Still, a periodic check is sensible:
In high use or rental properties, incorporate these checks into routine maintenance schedules.
Timber floors or suspended decks
Use larger footpads and more support points. Timber flexes; spread the load. Consider tying the supports into joists where feasible.
Underfloor heating
Keep electrical components clear. Some adhesive beds may not be suitable; follow both tray and heating manufacturer instructions. Avoid over-insulation under feet — you need solid contact.
Wet rooms and flush installations
These require robust waterproofing and often closer support spacing. The waterproof membrane and support system must be compatible.
Retrofit over tiles
If you're fitting a new tray over old tiling, assess tile adhesion first. Floating tiles can move and undermine support; sometimes a localized screed or spot re-bedding reduces risk.
When choosing a set of feet, ask these questions:
Buying cheap can cost more in remedial visits. Small investment in the right components often saves time and reputation.
Here are three short, anonymised examples that illustrate how feet choice matters.
Case A — 12 unit apartment block
Problem: Several trays developed slow leaks at the third year mark.
Cause: Installer used adhesive-only method on slightly uneven screed. Over time, micro-movements opened grout joints at the waste.
Fix: Retro-fit adjustable feet and re-seat trays with manufacturer-specified bonding. Result: leak incidents dropped to none in following 3 years.
Case B — Hotel refurbishment
Problem: Guests complained of hollow or creaky sensation underfoot in a cluster of rooms.
Cause: Installer used too few support points on long, narrow trays.
Fix: Added intermediate supports matching tray ribs; re-leveled trays. Result: clients noticed the improved feel immediately; maintenance calls dropped.
Case C — Old building conversion
Problem: Tile cracking around showers in bathrooms over timber floors.
Cause: Point loads from existing small feet caused localized stress.
Fix: Swapped to larger pad composite feet and tied supports to joists. Result: cracking stopped and inspections showed reduced movement.
These examples are common and useful when planning projects: think ahead or budget for retrofit support.
A few habits can make quality consistent across teams:
Two-person dry fitting: one holds, one adjusts; saves damage and speeds up levelling.
Label adjustments: mark final heights on a plan — makes rework faster.
Keep a reference tool: a short spirit level and feeler gauge for quick checks.
Document as you go: photo the layout before final bedding — handy if client complains later.
Use shims sparingly: they're fine for temporary alignment, but don't be tempted to rely on them as a permanent fix.
Good habits make margin for error smaller.
Clients don't usually care about feet — until something goes wrong. A quick, clear explanation before handover avoids trouble:
Explain that the tray sits on adjustable supports to compensate for floor irregularities.
Point out the maintenance check schedule (annual visual).
Note what the warranty covers and what it doesn't (movement from misuse vs manufacturing fault).
If you had to use more remediation than planned (e.g., additional supports), mention it in the handover notes.
Clear communication reduces call-backs.
Before you close up the bathroom, run this quick checklist:
You photographed the final setup.
If all that's green, you've done the practical bit right.
Supporting a shower tray properly is not glamorous. Nobody posts about feet on social media. But these components guard against the kinds of failures that lead to repeat visits, bad reviews, and wasted time. Treat support design as part of the finish. Get the layout right. Choose materials with the job in mind. Adjust carefully. And document so everyone knows what was done.
Do that and the finished bathroom won't just look good — it will work quietly and reliably for a long time.